Privacy Policy
TILIX: Smart Block Puzzle · Effective date: October 14, 2026 · Last updated: October 14, 2026
Your privacy matters to us. At Pixelings ("we", "us", "our") we follow a few simple principles:
- We only collect what the game truly needs to work.
- We never sell your personal information.
- Ads in TILIX are always optional and are requested as non-personalized ads.
- You can play without an account, and you can delete your account at any time from inside the game.
This Privacy Policy explains what information is processed when you use the TILIX mobile game, its website at tilix.pixelings.com and related services (together, the "Service").
1. Who we are
The data controller is Pixelings, based in Poland, European Union.
For any privacy question or request, contact us at contact@pixelings.com.
2. Information we collect
2.1 Playing without an account
You can play TILIX without creating an account. In that case your game progress (levels, stars, coins, hints, lives, chests, settings and the puzzle in progress) is stored only on your device. We do not receive it, and it is lost if you uninstall the game.
2.2 Optional account
If you choose to sign in to back up and synchronize your progress across devices, we process:
- Email address — used to send you a one-time sign-in code and to identify your account. We do not use it for marketing.
- Nickname — chosen by you. Please do not use your real name or any personal information as a nickname.
- Account identifier — a random identifier created by our authentication provider.
- Game data — progress, stars, Golden Tickets, coins, hints, lives, chests, rewards received, Premium Pass periods, purchase grants and timestamps needed to keep your devices in sync.
One-time sign-in codes are short-lived and are deleted after use or expiry.
2.3 Purchases
In-app purchases are processed by Apple through the App Store. We never receive your payment card or billing details. To deliver and restore what you buy, we and our purchase management provider receive the product purchased, transaction identifiers, purchase date, store country, price and an app user identifier (your account identifier when signed in, or a random anonymous identifier otherwise).
2.4 Rewarded video ads
TILIX shows ads only when you choose to watch a video in exchange for a reward (for example, an extra life or hint). There are no banners or forced ads.
Ads are served by Google AdMob and are requested as non-personalized ads: they are not based on your past behavior or profile. To deliver them, Google may still process limited data such as your IP address (to estimate an approximate location), device type, operating system, app information and ad interaction data, for purposes such as frequency capping, measurement and fraud prevention. Where required by law (for example in the European Economic Area, the United Kingdom and Switzerland), we ask for your consent through Google's consent message before any ad is requested, and you can change your choice at any time.
TILIX does not track you across apps or websites owned by other companies and does not request access to your device's advertising identifier for tracking.
2.5 Hall of Fame
TILIX has a public Hall of Fame for players who earn the Legend title through Golden Solves. If you qualify, your nickname, title and Golden Ticket count may be shown publicly in the game and on our website. No email address or other contact information is ever published.
2.6 Technical data
Our infrastructure providers automatically process technical data such as IP addresses, timestamps and error information in server logs, to keep the Service secure, prevent abuse and fix problems.
We currently do not use analytics, behavioral profiling or crash reporting tools. If this changes, we will update this Policy before doing so.
3. Why we use your information (legal bases)
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Creating and operating your account, signing you in, synchronizing your progress | Performance of a contract (Art. 6(1)(b)) |
| Delivering and restoring purchases and rewards | Performance of a contract (Art. 6(1)(b)) |
| Showing your nickname in the Hall of Fame | Performance of a contract (Art. 6(1)(b)) — it is part of the game feature you take part in |
| Showing optional rewarded ads in the EEA, UK and Switzerland | Consent (Art. 6(1)(a)) |
| Security, fraud prevention, preventing cheating and abuse | Legitimate interests (Art. 6(1)(f)) |
| Keeping records required by tax or other laws | Legal obligation (Art. 6(1)(c)) |
4. Service providers
We share information only with providers that help us run the Service, and only as needed for that purpose:
| Provider | Purpose | Location |
|---|---|---|
| Google Firebase / Google Cloud (Authentication, Cloud Firestore, Cloud Functions, Hosting) | Accounts, cloud save, backend, website | United States |
| Resend | Sending sign-in code emails | United States |
| RevenueCat | Purchase validation and delivery | United States |
| Google AdMob | Optional rewarded video ads and consent management | United States |
| Apple | App distribution and payment processing | United States |
Each provider processes data under its own privacy policy and our agreements with it. We may also disclose information if required by law, to protect our rights or users, or as part of a business transfer, in which case this Policy will continue to apply.
5. International transfers
Some providers are located outside the European Economic Area. Transfers are protected by the EU-U.S. Data Privacy Framework where the provider is certified, or by the European Commission's Standard Contractual Clauses.
6. How long we keep your information
- Local data stays on your device until you uninstall the game.
- Account and game data is kept while your account exists. When you delete your account, it is removed from our active systems immediately and from backups within 30 days.
- Purchase records may be retained by Apple and RevenueCat for as long as required for tax, accounting and fraud prevention.
- Server logs are kept for a limited period by our infrastructure providers.
7. Deleting your account
You can permanently delete your account and all associated game data directly in the game:
Settings › Account › Delete Account
Deletion is irreversible. Purchases already consumed cannot be restored after deletion.
If you no longer have the game installed, email contact@pixelings.com with the subject "Account Deletion Request". To protect your account, the request must be sent from the email address linked to your TILIX account; requests from other addresses will not be processed. We complete valid requests within 30 days.
8. Your rights
Depending on where you live, you have rights over your personal information.
8.1 European Economic Area, United Kingdom and Switzerland
You have the right to access, correct, delete, restrict or object to the processing of your data, to data portability, and to withdraw consent at any time without affecting prior processing. You also have the right to lodge a complaint with a supervisory authority — in Poland, the President of the Personal Data Protection Office (UODO, uodo.gov.pl) — or with the authority in your country.
8.2 United States
If you live in California or another U.S. state with a consumer privacy law, you have the right to know what personal information we collect, to access it, to correct it, to delete it, and not to be discriminated against for exercising these rights.
We do not sell personal information and do not share it for cross-context behavioral advertising. We do not use or disclose sensitive personal information. The categories we collect are described in Section 2: identifiers (email, account identifier, nickname), commercial information (purchases) and internet activity limited to ad interactions and server logs.
8.3 Other countries
Residents of other countries, such as Brazil (LGPD), may have similar rights. We honor them as required by applicable law.
To exercise any right, contact contact@pixelings.com from the email address linked to your account. We reply within the time required by law, usually within 30 days.
9. Children
TILIX is a general-audience puzzle game and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Creating an account requires being at least 13 years old, or the age of digital consent in your country (up to 16 in some EU countries), unless a parent or guardian has given consent.
All ads in TILIX are requested as non-personalized for every player. If you believe a child has given us personal information, contact us and we will delete it.
10. Security
We use encryption in transit, access controls and the security measures of our providers to protect your information. No system is completely secure, so please keep access to your email account and device protected.
11. Changes to this Policy
We may update this Policy to reflect changes in the game, the law or our providers. We will post the new version on this page and update the "Last updated" date. If changes are significant, we will also notify you in the game before they take effect.
12. Contact
Pixelings — Poland, European Union