TILIX Support
TILIX: Smart Block Puzzle by Pixelings
Need help, found a bug or have a question about your account or purchases? We are happy to help.
Email us at contact@pixelings.com. We usually reply within 48 hours.
To help us solve your issue faster, please include your device model, iOS version and, if you have an account, the email address linked to it.
Frequently asked questions
I lost my progress after changing devices
Progress is saved in the cloud only if you are signed in. Open Settings › Account on the new device and sign in with the same email address.
A purchase was not delivered
Email us with the date of the purchase and we will investigate. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
How do I delete my account?
Go to Settings › Account › Delete Account. If the game is no longer installed, see the instructions in our Privacy Policy.